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MRI GE WORKLIST TROUBLESHOOT.

Tags: MRI, GE

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Jose Morillo

MRI GE WORKLIST TROUBLESHOOT.

April 20, 2019 11:24

Dear friends:
I have a real doubt about this troubleshooting and need fresh open minds to share it.
I am servicing a GE HDXT MRI that has a problem with the worlist loaded patients with the following characteristics:
1.- Fail is intermitent and no periodic
2.- Fail affect only studys to be done with CTL coil. When fail appears, it appear just when this coil is being used.
3.- WHen the fail appears, the MRI begin to do the study but no images appears or are saved. 4.- In these cases, the operator need to load patient manually to do the exam and it work fine 100% of times. This is the only way to bypass the problem. He/she has tried to restart the system, close and call again the study but no success.
5.- The operator load patiend data manually but all the exam is in automatic (no manual prescan)
6.- Fail never appear when patient data are loaded manually
7.- All others exams are loaded from worklist and work fine 100% of times
8.- No quality problems with images in any case.
I point to a server problem where patients are loaded but don't know what try to find to fix it.

Any clue will be apprecciated


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Robert McKinnell

re: MRI GE WORKLIST TROUBLESHOOT.

April 22, 2019 09:19

You need to perform a Database Reset in Root mode. It might take 1-3 hours, but I guarantee this will fix your problem. After DBR is completed, reboot the system and log into SDC. You will most likely see the memory is high. Regardless, I highly suggest deleting older exams. This is your problem and solution. Good Luck. Let me know the result please.

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