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How can OEMs and in-house service teams work better together? Experts from both sides get together and share their views at AAMI

Understanding the value of data analytics in HTM Helps with purchasing, keeping inventory of equipment, end-of-life decisions for devices

Understanding 'data cleaning' in equipment service, and the tools used to do it Acquiring data is only the beginning, insights from AAMI

GE adds multi-vendor parts and new functions to online Service Shop Showcased at AAMI Exchange

Tips for creating better collaboration between HTM and IT Streamlining these increasingly complex partnerships

AAMI Product Showcase A sneak peek at some of the products to check out on the show floor

Clinical engineering and the science of the capital budget process Purchasing insights from the experts at MD Buyline

Q & A with Robert Jensen, president and CEO of AAMI Find out what to expect at AAMI Exchange, the premier event for the HTM community

Barriers to genuine service collaboration with OEMs are hurting hospitals A call to better-align objectives toward value-based care

Testing equipment continues to advance Managing your systems and scanners requires the right tools for the job

EQ2's performance and benchmarking
manager showing failure rate

EQ2 showcases advancements and new products at AAMI Exchange

by John R. Fischer , Staff Reporter
EQ2 showcased new products and a range of added features to its existing solutions this weekend at the 2019 AAMI Exchange in Cleveland.

The provider of computer management maintenance systems unveiled new offerings for its HEMS Remote mobile app and Performance and Benchmarking Analyzer and, as well, gave spectators glimpses at products under beta testing, such as Total Asset Management and FASTKEY.

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Equipped with interactive dashboards and smart phone features such as speech to text, bar code scanning and photo taking, the HEMS Remote mobile app enables users to access and track data both online and offline, with any changes made offline automatically synced when users connect once again online.

When released last year, the dashboard of the HEMS Remote was designed to tell users how many work orders are in place, which have been assigned, and which are pending. It now includes documentation of hours per week.

“A lot of these guys are held accountable for how many hours they document a day," Rich Sable, product manager at EQ2, told HCB News. "This lets them know where they stand for the week. It’s only going to account between zero and 40, and then it’s going to reset. If they see at the end of the day they don’t have their eight hours accounted for, that may indicate that they forgot to close a work order. It’s keeping them on top of their job.”

Advancements have also been made to its Performance and Benchmarking Analyzer, with the addition of new analytics for studying labor productivity, PM completion rates, failure rates and hospital service ratios by equipment type. While it looks at all infinite years, users can adjust to look at progress over a select period of time and for specific institutions.

“It’s basically giving you the KPIs to do benchmarking," said Sable. "So if you’re going to benchmark against yourself for performance improvement, or if you were going to subscribe and benchmark against competitor hospitals, you would have that data.”

Among its new products is Total Asset Management which provides supply chains with a record of the PO, the price paid for it and the pieces of equipment within each. This enables the supply chain to track maintenance costs, parts costs and failure rates to make smart monetary decisions in terms of the products they select and the vendors they use. This expanded functionality also is helpful for biomeds, facilities, procurement, receiving, materials handling, service contracts and vendor management, with assets and contracts tracked and monitored from purchase requisition to end of life.
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