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Philips extends AI capabilities for high acuity virtual care venues with launch of Sentry Score

Press releases may be edited for formatting or style | October 17, 2019 Artificial Intelligence Health IT Telemedicine
Amsterdam, the Netherlands – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced the launch of Sentry Score, the newest addition to the suite of Clinical Performance Applications in the Philips eCareManager enterprise telehealth software platform. Sentry Score is a predictive algorithm for the adult intensive care unit (ICU) that shows a patient's probability of receiving an intervention within 60 minutes [1]. Sentry Score patient risk predictions are continuously updated as new vital sign data are received, providing deeper insights into the patient's trajectory, which can provide the opportunity for earlier intervention.

In acute care settings, communication continues to be a problem due to the influx of patients, data, device alarms and handoffs between clinicians. In fact, communication breakdown is a major contributing factor in nearly 70% of adverse medical events, with 75% of adverse events leading to patient death [2]. With patient safety being a top concern for health systems worldwide, providers are looking to improve clinician communication through clinical decision support and predictive solutions that can positively affect workflows and patient outcomes.

"With so many hands involved in the delivery of patient care, it can be incredibly challenging for clinicians to provide proactive care and spot patient deterioration before issues arise across various care settings," said Carla Kriwet, Chief Business Leader of Connected Care at Royal Philips. "This specifically holds true in the ICU, where care teams are getting larger, patient acuity is rising, and communication is more difficult. Solutions with predictive algorithms like Sentry Score provide clinicians with a more comprehensive view of the patient's status. This allows for timely intervention from clinicians on the floor, as well as tele-ICU clinicians to directly communicate with the bedside clinical team ahead of time, to ultimately intervene earlier."
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Philips patent-pending technology

Philips is among the top three companies in the world in terms of AI-related patent applications in healthcare. With its predictive capabilities, Sentry Score is the latest example, enhancing Philips' eCareManager acute care telehealth platform by prioritizing active patient deterioration and providing the probability of a cardiopulmonary intervention over time. This proprietary algorithm was developed as a regression machine learning model using patterns of vital sign data from the Philips eICU Research Institute associated with clinical interventions. Sentry Score has been co-developed in collaboration with current Philips eICU Program care customers who are part of the largest Tele-Critical Care network of leading academic medical centers and integrated delivery networks (IDNs) across the US.

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