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Hospital Spotlight — Q&A with Tom Jackiewicz

by Sean Ruck, Contributing Editor | May 03, 2016
From the April 2016 issue of HealthCare Business News magazine


HCB News: What does Keck Medicineof USC do best, or what would you like it to be best-known for?
TJ:
What I’d like to be best-known for is providing the highest quality care for our patients and being there when they need us. We have recruited some of the best physicians, surgeons and researchers in the world to join our already excellent faculty staff at Keck Medical Center for USC and USC Norris Comprehensive Cancer Center. Our goal is to treat everyone as if they are part of our USC Trojan family. We work to ensure our patients have the best patient experience possible.

HCB News: What challenges does Keck Medicine of USC face?
TJ:
A challenge and opportunity is we are now entering an era of big data. One of our most valuable resources is clinical information — we have a lot of clinical data from patients and we want to translate it into clinical information to improve patient care.

HCB News: What is your patient mix?
TJ:
We are approximately 42 percent Medicare, 15 percent Medicaid/MediCal and the balance of our patients have private insurance.

HCB News: Why do patients come to Keck Medicine of USC?
TJ:
Our patients come to Keck Medical Center of USC for high-end care, many with complex cancer diagnoses. The patients we get are the sickest of the sick. Our patients, on average, drive about 30 minutes to get to us. We also have a large percentage of patients we see that come from 90 minutes away or further.

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